Lurelly ships to all 50 states, U.S. territories and possessions and over 10+ countries. For information on International shipping, click here.
GOOD TO KNOW
Please be advised that orders that say made to order are shipped within 10 business days.
Express made to order items are shipped within 3-5 business days.
- All deliveries are pending approval and merchandise availability. Orders are processed Monday-Friday.
- We do not ship Saturdays, Sundays, or holidays.
- Standard shipping typically arrives between 1-5 business days depending on your address, Monday through Saturday.
- We reserve the right to cancel any order, at which time we will immediately notify this action by email, using the details provided. We will refund the full amount paid using the original method received.
- Look out for an email from us. We may need additional information to process your order.
- Lurelly is not responsible for lost or stolen packages.
- Please note that a signature is required upon delivery for some packages, at which point responsibility for your purchased goods passes to you.
- Not the receiver of the purchase? If you got your Lurelly items, then the person who signs for the package confirms receipt and is accountable for the package.
- Processing time does not allow for any issues that may occur during payment authorization.
- Shipping delays may occur during holiday seasons, please email for updated shipping times during holiday seasons and promo sales or when a National Holiday falls within the weekly processing time.
- We don't refund shipping in the case that the carrier doesn't accomplish the estimate date of arrival. We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Strikes, floods etc.).
Have a question not called out here? Contact our Customer Service Team by emailing firstname.lastname@example.org
5225 WILSHIRE BLVD
LOS ANGELES CA 90036